Frequently Asked Questions
Quick answers to the most common questions about CordBase.
What permissions does the bot need?
CordBase needs the `applications.commands` and `bot` scopes. It does not need the message content intent or any elevated permissions. The bot only responds to slash commands and never reads regular messages.
Where is my data stored?
All data is stored in a PostgreSQL database hosted on Railway. Data is encrypted in transit (TLS) and at rest. Each server's data is isolated and cannot be accessed by other servers.
Can I export my data?
Yes. On the Pro plan and above, you can export any table as CSV or JSON directly from the dashboard. On the Free plan, you can view all your data in the dashboard but export requires an upgrade.
Can I delete my data?
Yes. You can delete individual rows, entire tables, or request a complete data deletion by contacting support@cordbase.gg. When you remove the bot from your server, your data is retained for 30 days in case you re-add it, then permanently deleted.
How fast are the slash commands?
Most commands respond in under 500ms. Complex queries with filters and sorting on large tables may take slightly longer but still respond within Discord's 3-second interaction timeout.
Do slash commands work in threads and forum posts?
Yes. CordBase slash commands work in any text channel, thread, forum post, or voice channel chat where the bot has visibility.
Can I use CordBase in multiple servers?
The Free plan supports 1 server. Pro supports 1 server. Team supports up to 3 servers. Enterprise plans support unlimited servers. Each server has its own independent data.
What happens if I hit my row limit?
When you reach your row limit, you can still read, update, and delete existing data. You just cannot add new rows until you either delete some rows or upgrade your plan.
Can members see each other's data?
By default, /query and /leaderboard show all rows in the table. If you need private data, you can configure the table so users can only query their own rows. This is set per-table in the dashboard permissions.
Is there an API?
API access is available on the Team plan and above. The REST API lets you programmatically read and write data, which is useful for integrating with external tools, websites, or other bots.
Can I use CordBase for GDPR-regulated data?
CordBase is designed with GDPR in mind. Users can request data export and deletion. However, CordBase is a tool for community data (game stats, inventories, etc.) and is not intended for storing sensitive personal information like addresses or financial records.
What column types are available?
CordBase supports six column types: Text (free-form strings), Number (integers and decimals), Date (ISO 8601), Boolean (true/false), Select (predefined dropdown options), and User (Discord user references). See the Tables & Schemas docs for full details.
How do I get help?
You can reach us at support@cordbase.gg. Pro and Team plan users receive priority support with faster response times.
Still have questions?
Reach out to us at support@cordbase.gg and we will get back to you as soon as possible.